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Klavic .Store

Refund & Cancellation Policy

Last Updated: May 18, 2026

Thank you for shopping with Klavic.

Please read this Refund & Cancellation Policy carefully before making a purchase.

1. Nature of Products

All products available on Klavic are digital products delivered electronically.

These may include:

  • Digital downloads
  • Templates
  • Creative assets
  • Video packs
  • AI content bundles
  • Design resources
  • Marketing materials
  • Databases
  • Educational resources
  • Downloadable files and related digital products

Since digital products are intangible and instantly accessible after purchase, special refund conditions apply.

2. Refund Eligibility

Refunds may be considered only under the following circumstances:

  • Product file is corrupted and cannot be accessed
  • Download link does not work
  • Wrong product was delivered
  • Duplicate payment was made due to technical error
  • Product delivery completely failed from our side

Users must contact support within 48 hours of purchase for refund-related issues.

3. Non-Refundable Situations

Refunds will generally not be provided in the following cases:

  • Change of mind after purchase
  • Accidental purchases made by the user
  • Failure to read the product description properly
  • Lack of technical knowledge required to use the product
  • Incompatibility with third-party software not mentioned by us
  • Delay caused by internet or device issues on the user’s side
  • Dissatisfaction based on personal preference
  • Claims made after files have been downloaded/accessed successfully
  • Misuse of products or violation of our terms

Due to the digital nature of our products, once access/download has been successfully provided, the transaction may be considered completed.

4. Cancellation Policy

Orders for digital products cannot usually be cancelled once payment is completed and access has been granted.

If a payment is deducted but the order is not processed successfully, users should contact support for assistance.

5. Chargebacks & Payment Disputes

Users are encouraged to contact us before initiating a chargeback or payment dispute.

Fraudulent chargebacks, abuse of the refund system, or unauthorized disputes may result in:

  • Account suspension
  • Permanent restriction from future purchases
  • Revocation of access to digital products

We reserve the right to provide transaction records, delivery logs, download activity, and communication history to payment processors for dispute resolution.

6. Product Access Issues

If you experience any issues with:

  • download links
  • inaccessible files
  • missing products
  • corrupted documents

please contact our support team and we will make reasonable efforts to resolve the issue promptly.

7. Processing Time

Approved refunds, where applicable, may take:

  • 5–10 business days

depending on the payment provider or banking institution.

8. Contact Support

For refund or cancellation requests, contact:

Klavic Support
Email: support@klavic.in
Website: Klavic

Please include:

  • Order ID
  • Registered email address
  • Description of the issue
  • Screenshots or proof (if applicable)

9. Policy Updates

We reserve the right to modify this Refund & Cancellation Policy at any time without prior notice.

Changes become effective immediately upon publication on this page.

10. Agreement

By purchasing products from Klavic, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.