Last Updated: June 2026
MockMed provides instant access to digital educational content upon successful purchase.
Due to the nature of digital services, all purchases are generally non-refundable.
Refunds may be considered only in the following situations:
- Duplicate payment
- Technical failure preventing access to purchased services
- Incorrect charge caused by payment processing errors
Refund requests must be submitted within 7 days of purchase.
MockMed reserves the right to review each request individually and determine eligibility.
Approved refunds may take 5–10 business days to process depending on the payment provider.
For refund requests: